Tibia Coins are coins that you use mainly to make purchases in the Tibia Store in-game, in the Tibia Bazaar, or sell in the market in exchange for Gold Coins (KKs). Also, you can send them as a gift to your friends. They are considered the Tibia cash. You can use them in the Store to buy Premium Time, Outfits, Mounts, XP Boost, World Transfer, potions, house decorations, and much more.

After filling out the required data for your purchase in the respective field and accepting our terms, your order will be generated, and you will be redirected to your account on our website. Please check if the data is correct, especially the NICKNAME, to receive the Tibia Coins. If everything is correct, simply make the payment using the selected method.

Each payment method takes a certain amount of time to process, on average:

• Payment with PIX: 2 seconds;
• Payment with USDT/USDC: 2 minutes (this is the time it takes for the network to confirm the transaction);

After the payment is processed, a member of our team will receive a notification about the delivery of the Tibia Coins. The delivery will be made to the nickname you provided during the purchase. The Tibia Coins will be sent manually as a Gift in-game. This process takes 5 minutes on average. We work 24 hours a day, every day of the week, including holidays. At rush hour, when demand is high, the delivery may take a few minutes longer as the process is manual. Tibia Coins will be available in your in-game Store, and you can also check them on the Tibia website in the login section. You can track the progress of your order on our website, where you will be informed as soon as the delivery is made.

Are Tibia Coins transferable?

Yes, all delivered Tibia Coins are free of any restrictions and can be sold in the market for Gold Coins or sent to other players immediately upon receipt.

How is Tibia Coins delivered?

We send Tibia Coins via Gift in-game from one of our characters to the character informed by you in the form. We are not responsible for incorrect entered nicknames.

How can I use my Tibia Coins?

After receiving the Tibia Coins, you can use them to:

• Buy cosmetics in the Store (mounts, outfits, addons, furniture for houses, etc.);
• Buy consumables items in the Store (potions, Runes, XP Boost, etc.);
• Buy services (Premium Time, Transfers, Change Name, etc.);
• Sell them in the game's market to get Gold Coins (KKs);
• Buy characters in the Bazaar on the official website;
• Send them to friends.

and much more.

How many Tibia Coins can I buy?

Due to restrictions imposed by the game, you will be able to make purchases of multiples of 25 (25, 50, 75, …, 250, 275, …).

What is the delivery deadline?

Delivery deadline varies depending on the payment method chosen. In the case of PIX, delivery is usually in less than 5 minutes after processing by the bank and may vary due to demand for timing and amount of purchase.

What is the Tibia information required for the purchase?

We will only ask for your NICKNAME for delivery. You are responsible for the nickname provided to us. In case of wrong information or typos, your Tibia Coins will be lost. Therefore, always check twice before you make any payment.

Can I use Tibia Coins only on the character specified at purchase?

No, Tibia Coins are global, i.e., any other character on the same account as the character who will receive the Tibia Coins can use them without restriction.

Can I buy it as a Gift for a friend?

Yes, the data we request is from the person responsible for the payment, but the nickname to get the Tibia Coins is up to you. You can send a friend as a gift directly if you like.

Can I ask for a refund?

Yes! Suppose you regret the purchase made by PIX, USDT or USDC, regardless of the reason. In that case, you have 7 (seven) calendar days to request a refund, according to Article 49 of the Brazilian Consumer Protection Code (CDC). To do so, please contact us via WhatsApp during our business hours, and we will complete the return process. We emphasize that we will only return to the responsible for the order/registration, never to third parties, including relatives or friends.

Can I buy Tibia Coins with Cryptocurrencies?

Yes! If you are immersed in the universe of NFTs and want to use your cryptocurrencies as payment for your Tibia Coins, it is possible, just select payment method, and in the wallet field, you will need to inform a private wallet (Metamask, Trust Wallet, Trezor, Ledger, etc) that will send the crypto.